Returns & refunds

A cardigan should make sense in your wardrobe. If it does not, you may request a return within 30 days of delivery.

The return window and condition

Contact us or send your return with the identifying information below within 30 days after delivery. Items must be unused, unworn, unwashed and in their original packaging, with any original tags retained. Trying on indoors to assess fit is fine; wearing or washing the garment is not. Please pack the cardigan securely.

How to return a cardigan

1. Find your order number and identify the cardigan and variant you are returning. You can first email contact@littlelegendknits.com or call 0000000000 for help or to request a return.
2. Include your name, order number, contact email and reason for return inside the parcel. Do not include payment card details.
3. Send the item to Little Legends LLC, 1129 S SUNKIST AVE WEST COVINA, CA 91790. This is our default return address. Use a trackable service and keep your receipt.

Who pays the return postage?

We cover reasonable return shipping for a quality problem, an incorrect item or damage during transit. Contact us with your order details and a description before paying to return one of these items so we can arrange the appropriate return method. Photographs can help us understand the issue, but do not replace your consumer rights.

For other reasons, including a change of mind, preferred color or size selection, the customer pays return shipping. We do not charge a restocking fee. Original standard shipping fees are not refundable for change-of-mind returns. If we sent an incorrect or defective item, applicable original delivery charges are refunded as appropriate.

Inspection and refund timing

After we receive your return, allow 3–5 business days for inspection. If approved, we initiate the refund to the original payment method and notify you by email. The time for the credit to appear depends on your bank or payment provider. If a return is not approved, we explain the reason and discuss the available next steps.

Exchanges and cancellations

For a different size or color, return the original cardigan and place a separate order for the preferred option. Availability can change. To cancel or change an order, contact us promptly. If it has already dispatched, follow the return process after delivery.

Nothing in this policy limits rights that apply under law. Customer service: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time, contact@littlelegendknits.com · 0000000000.